How to set up automatic alerts in Mitel (ShoreTel) Connect Director

Posted by Henry Roberts on Jun 26, 2018

Watch this video to learn how to set up automatic email alerts/notifications for different types of events in Mitel (ShoreTel) Connect Director

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Tags: Video, Mitel, How-to

Dial Lists in MiCloud Connect (ShoreTel) Contact Center

Posted by Ken Zrobok on Jun 14, 2018

Dial lists in Mitel (ShoreTel) Connect Contact Center

Watch this video to learn how to append data in MiCloud Connect (ShoreTel Connect) dial list to the database.

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Tags: UCaaS, Video, CCaaS, How-to

How to disable voice mailbox in MiCloud Connect (ShoreTel Connect CLOUD)

Posted by Henry Roberts on May 9, 2018

In this video you will learn how to disable voice mailbox in Mitel Connect in the cloud and on premise version

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Tags: Video, How-to

Skype for Business Integration Overview

Posted by Henry Roberts on May 3, 2018

We have prepared for you a brief overview of the Skype for Business Integration of Mitel Connect Cloud or Premise

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Tags: Video, How-to

Virtual Switch Deployment In Mitel Connect Director

Posted by Henry Roberts on Feb 20, 2018

New Look And Feel of Mitel (ShoreTel) Connect OS

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Tags: Video, Mitel, How-to

Mitel how to: statically assign 400-series desk phone

Posted by Henry Roberts on Feb 6, 2018

Step by step video instruction of how to assign 400-series Mitel (ShoreTel) desk phone

 

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Tags: Video, Mitel, How-to

Datto User Interface Overview

Posted by Ken Zrobok on Jan 24, 2018

 

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Tags: Video, How-to

Mitel Teamwork App Overview for MiCloud Connect

Posted by Henry Roberts on Jan 2, 2018

Mitel Teamwork is a collaboration mobile app for MiCloud Connect users. It provides a virtual place where teams can post messages, assign tasks, and share files. Mitel Teamwork increases cross-team productivity and delivers on-demand scalability and security.

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Tags: Video, Mitel

Mitel Teamwork App for MiCloud Connect Users

Posted by Henry Roberts on Dec 7, 2017

Introducing Teamwork, Mitel MiCloud Connect New Collaboration App

The Mitel Teamwork app was recently introduced exclusively for MiCloud Connect users. It provides a virtual place where teams can post messages, assign tasks and share files.

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Tags: Video, Mitel

Mitel shoretel Admin Training

Posted by Ken Zrobok on Nov 13, 2017

This Mitel (ShoreTel) Admin Training covers the following aspects:

  • Mitel (ShoreTel) phone system
    • Software Versions / Operating Systems
    • Physical vs Virtual servers
    • Physical vs Virtual Appliances
    • Trunking (SIP/PRI/Analog)
  • General Design and Architecture discussion
    • HQ servers – applications and limits
    • DVS vs HQ servers – how they differ
    • VSwitch – embedded voice mail switches
    • VirtualAppliances – why choose virtual appliances
  • How Mitel (ShoreTel) phones make calls
  • Troubleshooting Tools
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Tags: Video, Mitel