Watch this video to learn how to set up automatic email alerts/notifications for different types of events in Mitel (ShoreTel) Connect Director
Dial lists in Mitel (ShoreTel) Connect Contact Center
Watch this video to learn how to append data in MiCloud Connect (ShoreTel Connect) dial list to the database.
In this video you will learn how to disable voice mailbox in Mitel Connect in the cloud and on premise version
We have prepared for you a brief overview of the Skype for Business Integration of Mitel Connect Cloud or Premise
Step by step video instruction of how to assign 400-series Mitel (ShoreTel) desk phone
Mitel Teamwork is a collaboration mobile app for MiCloud Connect users. It provides a virtual place where teams can post messages, assign tasks, and share files. Mitel Teamwork increases cross-team productivity and delivers on-demand scalability and security.
Introducing Teamwork, Mitel MiCloud Connect New Collaboration App
The Mitel Teamwork app was recently introduced exclusively for MiCloud Connect users. It provides a virtual place where teams can post messages, assign tasks and share files.
This Mitel (ShoreTel) Admin Training covers the following aspects:
- Mitel (ShoreTel) phone system
- Software Versions / Operating Systems
- Physical vs Virtual servers
- Physical vs Virtual Appliances
- Trunking (SIP/PRI/Analog)
- General Design and Architecture discussion
- HQ servers – applications and limits
- DVS vs HQ servers – how they differ
- VSwitch – embedded voice mail switches
- VirtualAppliances – why choose virtual appliances
- How Mitel (ShoreTel) phones make calls
- Troubleshooting Tools