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A reminder of the major milestone regarding your Mitel 14.2 product line and its planned End of Life (EOL) on September 30th, 2020.
Here's how you can take a caller that you don't want to speak with and forward the call to a voice mail box that won't take any messages.
Mitel has extended life of ShoreTel 14.2 software, but not hardware...
Mitel is no longer selling hardware for 14.2 or prior ShoreTel versions. If a customer wishes to add new hardware to their system, then they must upgrade to Connect.