Music On Hold in MiVoice Connect

Posted by lantelligence on Jan 21, 2020

Step by step video instruction for adding in file-based music on hold is easy in Mitel Connect. 

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Tags: Video, Mitel, How-to

How to deploy virtual appliances on vPhone ESXI 6.7 and MiVoice Connect 14.2

Posted by lantelligence on Jan 17, 2020

Step by step video instruction for deploying virtual appliances on vPhone ESXI 6.7 and MiVoice Connect 14.2.

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Tags: Video, Mitel, How-to

How to create a conference call in Mitel Connect

Posted by Henry Roberts on Jan 3, 2019

Step by step video instruction for setting up a meeting in Mitel Connect

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Tags: Video, Mitel, How-to

ShoreTel System Health Check

Posted by Henry Roberts on Oct 9, 2018

Most Common ShoreTel Issues We Discover & Solve 

LANtelligence offers a free system health check by one of our solutions engineers. When performing these checks, we find many of the same items each time and almost always something new. We also uncover the causes of existing issues that can sometimes be immediately resolved. 

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Tags: UCaaS, Mitel, How-to, Insider

Mitel Voicemail to Email

Posted by Henry Roberts on Aug 21, 2018

Remote ways to check voicemail in Mitel Connect

Did you ever want to access your voicemail when you are not at work but didn't know how? Here are two easy ways to get access to your voicemails.

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Tags: Video, Mitel, How-to

How to set up automatic alerts in Mitel (ShoreTel) Connect Director

Posted by Henry Roberts on Jun 26, 2018

Watch this video to learn how to set up automatic email alerts/notifications for different types of events in Mitel (ShoreTel) Connect Director

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Tags: Video, Mitel, How-to

Options You Have With VMware After End of Sale of Mitel ST14.2 Hardware

Posted by Henry Roberts on May 29, 2018

Mitel has extended life of ShoreTel 14.2 software, but not hardware... 

Mitel is no longer selling hardware for 14.2 or prior ShoreTel versions. If a customer wishes to add new hardware to their system, then they must upgrade to Connect. 

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Tags: UCaaS, Mitel, How-to

Virtual Switch Deployment In Mitel Connect Director

Posted by Henry Roberts on Feb 20, 2018

New Look And Feel of Mitel (ShoreTel) Connect OS

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Tags: Video, Mitel, How-to

How to statically assign 400-series Mitel desk phone

Posted by Henry Roberts on Feb 6, 2018

Step by step video instruction of how to assign 400-series Mitel (ShoreTel) desk phone

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Tags: Video, Mitel, How-to

Mitel EoL VPN Concentrator

Posted by Henry Roberts on Jan 26, 2018

Trade-in program for Mitel End-of-Life appliance

The Mitel (ShoreTel) VPN Concentrator has reached its end-of-sale point in January 2017 and moving toward its end-of-life date by the end of June 2018. For Mitel (ShoreTel) users who had or are planning to migrate to a Connect Platform, it means that this appliance will work with Connect, however, the new appliances and the associated licenses are no longer sold by Mitel.

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Tags: Mitel