Remote Worker Options for ShoreTel 14.2 and Connect

Posted by lantelligence on Mar 24, 2020

Find out what your options are for your remote workers and your current ShoreTel system. 

Read More

Tags: Video, Mitel, How-to

Why You Should Upgrade to Mitel Connect

Posted by lantelligence on Mar 10, 2020

Get expert insights now on the advantages of the Connect Upgrade from ShoreTel 14.2. 

Read More

Tags: Video, Mitel, How-to

Prepping your System for a Connect Upgrade

Posted by lantelligence on Feb 25, 2020

Learn how you can prepare your system for Connect from Rls 14.2. 

Read More

Tags: Video, Mitel, How-to

Adding a Certificate in Mitel (ShoreTel) Connect

Posted by lantelligence on Feb 19, 2020

Step-by-step video for adding a certificate in Mitel (ShoreTel) Connect. 

Read More

Tags: Video, Mitel, How-to

Configuring QoS tagging for a Connect Client Softphone

Posted by lantelligence on Feb 12, 2020

Quick & easy video instruction for configuring Quality of Service (QoS) tagging for a Connect Client Softphone.

Read More

Tags: Video, Mitel, How-to

Upcoming Microsoft Update and Systems with LDAP Integration

Posted by lantelligence on Feb 9, 2020

This March, Microsoft is releasing a security patch to address “a man in the middle” vulnerability with LDAP. In short, Microsoft will be disabling LDAP and requiring LDAPS.

Read More

Tags: UCaaS, Mitel, How-to, Insider

Options for Replacing Your End of Life Shoretel Switches

Posted by lantelligence on Feb 3, 2020

Step-by-step video for determining your options for replacing your End of Life Shoretel Switches. 

Find out what your options are for replacing your End of Life Shoretel Switches and learn more about what such terms mean to your call center's Shoretel Switches now: 

Read More

Tags: Video, Mitel, How-to

Music On Hold in MiVoice Connect

Posted by lantelligence on Jan 21, 2020

Step by step video instruction for adding in file-based music on hold is easy in Mitel Connect. 

Read More

Tags: Video, Mitel, How-to

How to deploy virtual appliances on vPhone ESXI 6.7 and MiVoice Connect 14.2

Posted by lantelligence on Jan 17, 2020

Step by step video instruction for deploying virtual appliances on vPhone ESXI 6.7 and MiVoice Connect 14.2.

Read More

Tags: Video, Mitel, How-to

How to create a conference call in Mitel Connect

Posted by Henry Roberts on Jan 3, 2019

Step by step video instruction for setting up a meeting in Mitel Connect

Read More

Tags: Video, Mitel, How-to