How to set up automatic alerts in Mitel (ShoreTel) Connect Director

Posted by Henry Roberts on Jun 26, 2018

Watch this video to learn how to set up automatic email alerts/notifications for different types of events in Mitel (ShoreTel) Connect Director

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Tags: Video, Mitel, How-to

Dial Lists in MiCloud Connect (ShoreTel) Contact Center

Posted by Ken Zrobok on Jun 14, 2018

Dial lists in Mitel (ShoreTel) Connect Contact Center

Watch this video to learn how to append data in MiCloud Connect (ShoreTel Connect) dial list to the database.

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Tags: UCaaS, Video, CCaaS, How-to

Options You Have With VMware After End of Sale of Mitel ST14.2 Hardware

Posted by Henry Roberts on May 29, 2018

Mitel has extended life of ShoreTel 14.2 software, but not hardware... 

Mitel is no longer selling hardware for 14.2 or prior ShoreTel versions. If a customer wishes to add new hardware to their system, then they must upgrade to Connect. 

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Tags: UCaaS, Mitel, How-to

How to disable voice mailbox in MiCloud Connect (ShoreTel Connect CLOUD)

Posted by Henry Roberts on May 9, 2018

In this video you will learn how to disable voice mailbox in Mitel Connect in the cloud and on premise version

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Tags: Video, How-to

Skype for Business Integration Overview

Posted by Henry Roberts on May 3, 2018

We have prepared for you a brief overview of the Skype for Business Integration of Mitel Connect Cloud or Premise

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Tags: Video, How-to

How To Block A Nuisance Caller In Mitel Connect Client

Posted by Henry Roberts on Apr 3, 2018

Watch our new video tutorial how to block nuisance caller without going to a full nuisance call blocker application in Mitel Connect Client.

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Tags: How-to

How To Set Up DCOM Permissions

Posted by Henry Roberts on Mar 22, 2018

Watch our new video tutorial how to set DCOM permissions to avoid problems with Mitel system.

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Tags: How-to

Virtual Switch Deployment In Mitel Connect Director

Posted by Henry Roberts on Feb 20, 2018

New Look And Feel of Mitel (ShoreTel) Connect OS

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Tags: Video, Mitel, How-to

Mitel how to: statically assign 400-series desk phone

Posted by Henry Roberts on Feb 6, 2018

Step by step video instruction of how to assign 400-series Mitel (ShoreTel) desk phone

 

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Tags: Video, Mitel, How-to

Datto User Interface Overview

Posted by Ken Zrobok on Jan 24, 2018

 

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Tags: Video, How-to