Watch the video demonstration on PureCloud Communicate. It is part of the PureCloud Unified Communications Platform.
This video shows how the ShoreTel Connect Client (Prem) can be installed and run on an AWS (Amazon Web Services) Workspace. In addition this video also shows the Connect Contact Center Agent interface on the same workspace.
This video shows you how to either restore an older version of a users voice mail greeting and or name recording with the current active version. This demo is done in real time on a production system.
This video shows how you can add a virtual ShoreTel IP Phone appliance into your existing ShoreTel environment to provide 99.99999% up-time and a N+1 redundancy.
This shows you how to add additional wrap codes in the ECC for Agents to select.
This video shows how to find and create the .CSV file required for import into the ShoreTel system.
The ShoreTel professional services organization has custom built the following applications for ShoreTel customers. Once built for a specific requirement, ShoreTel makes the software available for all other ShoreTel partners/customers. If you review the list or would like more info on what these applications, please contact your salesperson or click here!