Virtual Switch Deployment In Mitel Connect Director

Posted by Henry Roberts on Feb 20, 2018

New Look And Feel of Mitel (ShoreTel) Connect OS

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Tags: Video, Mitel, How-to

Firewall And Endpoint Protection

Posted by Henry Roberts on Feb 14, 2018

What You Can Trust If Not the Firewall?

For a long time, we have been comfortable believing that our firewall/IPS is protecting us from outside attackers. Now we know that it is not always the case. With the release of the NSA and the CIA’s hacking tools we have found that many popular firewall/IPS manufacturers' devices had long standing vulnerabilities that were actively being exploited. 

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Tags: Vigilant, Cyber Security

How to statically assign 400-series Mitel desk phone

Posted by Henry Roberts on Feb 6, 2018

Step by step video instruction of how to assign 400-series Mitel (ShoreTel) desk phone

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Tags: Video, Mitel, How-to

Mitel EoL VPN Concentrator

Posted by Henry Roberts on Jan 26, 2018

Trade-in program for Mitel End-of-Life appliance

The Mitel (ShoreTel) VPN Concentrator has reached its end-of-sale point in January 2017 and moving toward its end-of-life date by the end of June 2018. For Mitel (ShoreTel) users who had or are planning to migrate to a Connect Platform, it means that this appliance will work with Connect, however, the new appliances and the associated licenses are no longer sold by Mitel.

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Tags: Mitel

Datto User Interface Overview

Posted by Ken Zrobok on Jan 24, 2018

 

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Tags: Video, How-to

Mitel Teamwork App Overview for MiCloud Connect

Posted by Henry Roberts on Jan 2, 2018

Mitel Teamwork is a collaboration mobile app for MiCloud Connect users. It provides a virtual place where teams can post messages, assign tasks, and share files. Mitel Teamwork increases cross-team productivity and delivers on-demand scalability and security.

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Tags: Video, Mitel

How to Change the IP address in Mitel Connect

Posted by Henry Roberts on Dec 15, 2017

The steps below outline the process for changing the HQ Server IP address on ShoreTel Connect.

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Tags: Mitel, How-to

Mitel Teamwork App for MiCloud Connect Users

Posted by Henry Roberts on Dec 7, 2017

Introducing Teamwork, Mitel MiCloud Connect New Collaboration App

The Mitel Teamwork app was recently introduced exclusively for MiCloud Connect users. It provides a virtual place where teams can post messages, assign tasks and share files.

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Tags: Video, Mitel

Mitel shoretel Admin Training

Posted by Ken Zrobok on Nov 13, 2017

This Mitel (ShoreTel) Admin Training covers the following aspects:

  • Mitel (ShoreTel) phone system
    • Software Versions / Operating Systems
    • Physical vs Virtual servers
    • Physical vs Virtual Appliances
    • Trunking (SIP/PRI/Analog)
  • General Design and Architecture discussion
    • HQ servers – applications and limits
    • DVS vs HQ servers – how they differ
    • VSwitch – embedded voice mail switches
    • VirtualAppliances – why choose virtual appliances
  • How Mitel (ShoreTel) phones make calls
  • Troubleshooting Tools
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Tags: Video, Mitel

Velocloud Administration and Status Interface Overview

Posted by Henry Roberts on Nov 9, 2017

In this video we are going to take a look at the Velocloud SD-WAN administration and status pages to see the information it can give us about our networks.

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Tags: SD-WAN, Video, VeloCloud, How-to