Watch this video to learn how to set up automatic email alerts/notifications for different types of events in Mitel (ShoreTel) Connect Director
Dial lists in Mitel (ShoreTel) Connect Contact Center
Watch this video to learn how to append data in MiCloud Connect (ShoreTel Connect) dial list to the database.
Mitel has extended life of ShoreTel 14.2 software, but not hardware...
Mitel is no longer selling hardware for 14.2 or prior ShoreTel versions. If a customer wishes to add new hardware to their system, then they must upgrade to Connect.
In this video you will learn how to disable voice mailbox in Mitel Connect in the cloud and on premise version
We have prepared for you a brief overview of the Skype for Business Integration of Mitel Connect Cloud or Premise
Watch our new video tutorial how to block nuisance caller without going to a full nuisance call blocker application in Mitel Connect Client.
What You Can Trust If Not the Firewall?
For a long time, we have been comfortable believing that our firewall/IPS is protecting us from outside attackers. Now we know that it is not always the case. With the release of the NSA and the CIA’s hacking tools we have found that many popular firewall/IPS manufacturers' devices had long standing vulnerabilities that were actively being exploited.