Configuring QoS tagging for a Connect Client Softphone

Quick & easy video instruction for configuring Quality of Service (QoS) tagging for a Connect Client Softphone.

This video shows an easy way to configure and activate Quality of Service (QoS) tagging for a Connect Client Softphone.

Quality of Service tagging allows a Connect Client Softphone to prioritize different applications, users, or data flows to ensure that you are delivered a certain level of performance to a certain data flow at your contact center.

This essentially allows for better call quality by removing unwanted noise during your contact center's phone calls with customers. 

Watch our video below to find out how to implement now: 


Find out more ShoreTel and Mitel technical tips HERE
Back to Blog

Related Articles

ShoreTel Connect on Amazon Workspaces

This video shows how the ShoreTel Connect Client (Prem) can be installed and run on an AWS (Amazon...

ShoreTel Connect on Amazon Workspace

This video shows the deployment and use of ShoreTel Connect Client and the Connect Contact Center...

Adding a Certificate in Mitel (ShoreTel) Connect

Step-by-step video for adding a certificate in Mitel (ShoreTel) Connect.