Configuring QoS tagging for a Connect Client Softphone

Quick & easy video instruction for configuring Quality of Service (QoS) tagging for a Connect Client Softphone.

This video shows an easy way to configure and activate Quality of Service (QoS) tagging for a Connect Client Softphone.

Quality of Service tagging allows a Connect Client Softphone to prioritize different applications, users, or data flows to ensure that you are delivered a certain level of performance to a certain data flow at your contact center.

This essentially allows for better call quality by removing unwanted noise during your contact center's phone calls with customers. 

Watch our video below to find out how to implement now: 


Find out more ShoreTel and Mitel technical tips HERE
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