Quick & easy video instruction for configuring Quality of Service (QoS) tagging for a Connect Client Softphone.
This March, Microsoft is releasing a security patch to address “a man in the middle” vulnerability with LDAP. In short, Microsoft will be disabling LDAP and requiring LDAPS.
Step-by-step video for determining your options for replacing your End of Life Shoretel Switches.
Find out what your options are for replacing your End of Life Shoretel Switches and learn more about what such terms mean to your call center's Shoretel Switches now:
Step by step video instruction for deploying virtual appliances on vPhone ESXI 6.7 and MiVoice Connect 14.2.
The customer was currently running ECC 7.0 on a windows 2003 server and wanted to migrate the server to a new IP address and a new VMware platform.
This an application note on how to migrate an existing HQ server to a new hardware platform using the existing IP address.
Changing ShoreTel Switch Configuration Via TelNET
We find that using putty is the easiest and quickest way to access a ShoreTel switch.