ShoreTel System Health Check

Posted by Henry Roberts on Oct 9, 2018

Most Common ShoreTel Issues We Discover & Solve 

LANtelligence offers a free system health check by one of our solutions engineers. When performing these checks, we find many of the same items each time and almost always something new. We also uncover the causes of existing issues that can sometimes be immediately resolved. 

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Tags: Mitel, UCaaS, Insider, How-to

Mitel Voicemail to Email

Posted by Henry Roberts on Aug 21, 2018

Remote ways to check voicemail in Mitel Connect

Did you ever want to access your voicemail when you are not at work but didn't know how? Here are two easy ways to get access to your voicemails.

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Tags: How-to, Mitel, Video

How to set up automatic alerts in Mitel (ShoreTel) Connect Director

Posted by Henry Roberts on Jun 26, 2018

Watch this video to learn how to set up automatic email alerts/notifications for different types of events in Mitel (ShoreTel) Connect Director

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Tags: How-to, Mitel, Video

Dial Lists in MiCloud Connect (ShoreTel) Contact Center

Posted by Ken Zrobok on Jun 14, 2018

Dial lists in Mitel (ShoreTel) Connect Contact Center

Watch this video to learn how to append data in MiCloud Connect (ShoreTel Connect) dial list to the database.

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Tags: How-to, UCaaS, Video, CCaaS

Options You Have With VMware After End of Sale of Mitel ST14.2 Hardware

Posted by Henry Roberts on May 29, 2018

Mitel has extended life of ShoreTel 14.2 software, but not hardware... 

Mitel is no longer selling hardware for 14.2 or prior ShoreTel versions. If a customer wishes to add new hardware to their system, then they must upgrade to Connect. 

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Tags: How-to, Mitel, UCaaS

How to disable voice mailbox in MiCloud Connect (ShoreTel Connect CLOUD)

Posted by Henry Roberts on May 9, 2018

In this video you will learn how to disable voice mailbox in Mitel Connect in the cloud and on premise version

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Tags: How-to, Video

Skype for Business Integration Overview

Posted by Henry Roberts on May 3, 2018

We have prepared for you a brief overview of the Skype for Business Integration of Mitel Connect Cloud or Premise

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Tags: How-to, Video

How To Block A Nuisance Caller In Mitel Connect Client

Posted by Henry Roberts on Apr 3, 2018

Watch our new video tutorial how to block nuisance caller without going to a full nuisance call blocker application in Mitel Connect Client.

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Tags: How-to

How To Set Up DCOM Permissions

Posted by Henry Roberts on Mar 22, 2018

Watch our new video tutorial how to set DCOM permissions to avoid problems with Mitel system.

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Tags: How-to

Virtual Switch Deployment In Mitel Connect Director

Posted by Henry Roberts on Feb 20, 2018

New Look And Feel of Mitel (ShoreTel) Connect OS

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Tags: Mitel, How-to, Video