Messaging as a Preferred Channel with UJET

Posted by lantelligence on Jul 6, 2020

ujet-messaging-as-a-preferred-channel

See how messaging is transforming customer support as a preferred channel with UJET's customer messaging platform.


Messaging is transforming customer support as a preferred channel. They can explain the issue with explicit details and supply agents with specific information and reduce confusion traditionally associated with voice calls. 

UJET's customer messaging platform supports media sharing with photos, videos, and screen capture. Providing media to agents reduces issue resolution time and helps add important information to customer history. 


Discover how UJET can improve your customer support experience and reduce resolution time by watching their video below. 


If you are looking to reimagine your CX transformation strategy, reach out and speak to The Team at LANtelligence. 

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Tags: UCaaS, Customer Experience, Insider