Messaging as a Preferred Channel with UJET


See how messaging is transforming customer support as a preferred channel with UJET's customer messaging platform.

Messaging is transforming customer support as a preferred channel. They can explain the issue with explicit details and supply agents with specific information and reduce confusion traditionally associated with voice calls. 

UJET's customer messaging platform supports media sharing with photos, videos, and screen capture. Providing media to agents reduces issue resolution time and helps add important information to customer history. 

Discover how UJET can improve your customer support experience and reduce resolution time by watching their video below. 

If you are looking to reimagine your CX transformation strategy, reach out and speak to The Team at LANtelligence. 

Contact Us

Back to Blog

Related Articles

CX Tuesday Monthly Digest, February 2019

Best practical advice from CX industry professionals at Forbes, ICMI, Contact Center Pipeline, Call...

5 Customer Service Tips for Manufacturers on How to Support Your Distribution Channel

"They are our sales force. Without wholesalers and retailers, we can't make money!" a Business...

Reimagining Customer Support for a Connected World with UJET

Get the tools you need to reduce costs, increase brand loyalty, and resolve customer issues faster...