UCaaS as Part of Managed IT Business - 2018

Channel Research North America

Conducted by Corlea Group 
December 2018

In the last year, we have seen a significant shift in the Channel. More Master Agents and UCaaS manufacturers created programs for MSPs, and more MSPs included cloud communications in their services. But these groups got involved for very different reasons.

Read the full report to learn more:
  • MSPs' rapid UCaaS business acquisition 
  • Major obstacles for selling UCaaS
  • Challenges MSPs need help to overcome 
  • Satisfaction and concerns heat scale
  • MSP UCaaS road map
 Channel Survey 2018 Report preview