Channel Blog


Should you provide some services just because you can?

Posted by Joe Schiavone on Feb 14, 2019

Get your bottom line up by partnering with specialized solutions providers.

A big part of my job is to interview Managed IT Providers all around the US to understand what drives their decision to bring new services to their portfolio and what those new services do for their business. An interesting fact came up during my recent attendance at the IT Nation Evolve event (formerly known as HTG Peer Groups): Many MSPs add new services, like Cloud Voice, just to keep up with the growing competition.

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Topics: MSP, Tip of the Month, Sales Best Practices

How do your sales reps spend most of their time?

Posted by Joe Schiavone on Jul 2, 2018

How to get the most optimization and efficiency from your sales team.

In the last five weeks, I have attended three National Trade Shows in the US and Canada, during which I spoke with at least 200 Managed Service Providers (MSPs) and found one common thread.

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Topics: Tip of the Month, Channel trends, Sales Best Practices

Step by Step Guide on Choosing the Right Master Solutions Provider for Your Company

Posted by Joe Schiavone on Apr 30, 2018

As managed services become a more desirable business practice for some big players, Managed Service Providers (MSPs) must protect themselves by building valuable partnerships with Master Solutions Providers.

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Topics: How-to, Sales Best Practices, Tip of the Month

MSP’s Grow New Stream Of Recurring Revenue With Cloud Communications

Posted by Ken Zrobok on Nov 7, 2017

In this webinar Marty Tracey helps Channel Partners explore how they can exploit growing Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) market and create a stable stream of Monthly Recurring Revenue. In the US and Canada demand is growing rapidly and the competition is still relatively low. And, you don't have to be a telephony PRO to sell it!

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Topics: UCaaS, CCaaS, Sales Best Practices

LANtelligence at ChannelNEXT WEST 2017

Posted by Ken Zrobok on Nov 7, 2017

On 17 October 2017, during ChannelNEXT West conference in Alberta, Canada Martin Tracey, CEO of LANtelligence gave an interview to Julian Lee, President of TechnoPlanet.

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Topics: Channel trends, Sales Best Practices