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Follow the Money

Posted by Joe Schiavone on May 29, 2018
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Contact Centers Carry a Business Opportunity for MSPs

If you haven’t seen lately, more and more requests are coming through for Call Centers that want to go to the cloud. These can be very lucrative on a recurring revenue basis. Currently, most are operating the premise-based older technology with robust reporting capabilities.

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Many MSP’s who just dabble in voice or even those who sell and manage voice tend to walk away from such projects due to the complexity and niche market.

As a Master Solution Provider, we have the expertise to evaluate, demonstrate, integrate, provision and install. Have our sales engineers develop the right plan for YOUR customer.

In the last year I have spoken to many MSP’s in many states that walk away from such deals and either lose an existing customer or allow competitors and carriers into their base. Ask yourself, have you done the same thing?

If you want to learn more about taking advantage from Contact Center solutions requests, fill out this form and we will contact you within 24 hours

Topics: CCaaS, Channel trends, Marketing, Tip of the Month