UCaaS for the Financial Industry

Posted by Chris Poupart on Feb 7, 2019

Can Technology Leaders RingCentral, 8x8, and Mitel Meet The Challenge?

RingCentral, Mitel, and 8x8 are all heavyweight providers of UCaaS and contact center solutions. RingCentral made early 2019 headlines with its acquisition of contact center provider Connect First. Mitel is also on a roll, recently announcing 23% year-over-year growth in recurring clouds seats. And 8x8 just received the coveted TechTarget award for Cloud Communications solutions. But can these three technology leaders meet the many business challenges facing companies in the Financial Services industry?

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Tags: UCaaS, verticals

Best UCaaS Solutions For Retail

Posted by Chris Poupart on Jan 8, 2019

How do UCaaS Providers RingCentral, 8x8, and Jive stack up for retail customers?

RingCentral and 8X8 are both designated as ‘Leaders’ in the Gartner Group’s 2018 Magic Quadrant for Unified Communications as a Service (UCaaS), and both offer cost-effective voice solutions and proven collaboration solutions. Their competitor Jive is getting a lot of attention since its acquisition by LogMeIn in 2018. So how to retail organizations juggling cost-containment, building omnichannel capabilities, and transforming the customer experience choose a UCaaS solution?

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Tags: UCaaS, verticals