Myth #8: Debunking the 8 Myths About Buying Direct from a UCaaS Provider

Posted by lantelligence on Sep 1, 2020

In part eight of this eight-part series, we conclude the series by debunking common Myth #8 "The UCaaS Provider will provide a better price to a direct buyer."

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Tags: UCaaS, Video, Mitel

Myth #7: Debunking the 8 Myths About Buying Direct from a UCaaS Provider

Posted by lantelligence on Aug 24, 2020

In part seven of this eight-part series, we debunk common Myth #7 "Large Enterprise customers are more important for the UCaaS Provider than Master Solutions Provider."

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Tags: UCaaS, Video, Mitel

Myth #6: Debunking the 8 Myths About Buying Direct from a UCaaS Provider

Posted by lantelligence on Aug 18, 2020

In part six of this eight-part series, we debunk common Myth #6 "Customers benefit from having a direct relationship with the UCaaS Provider." 

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Tags: UCaaS, Video, Mitel

Myth #5: Debunking the 8 Myths About Buying Direct from a UCaaS Provider

Posted by lantelligence on Aug 11, 2020

In part five of this eight-part series, we debunk common Myth #5 "The UCaaS Provider first-hand support is better than the Master Solution Providers' supports"

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Tags: UCaaS, Video, Mitel

Myth #4: Debunking the 8 Myths About Buying Direct from a UCaaS Provider

Posted by lantelligence on Aug 5, 2020

In part four of this eight-part series, we debunk common Myth #4 "The UCaaS Provider knows competitive products and will objectively note if their own product is not the best fit for the customer."

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Tags: UCaaS, Video, Mitel

Myth #3: Debunking the 8 Myths About Buying Direct from a UCaaS Provider

Posted by lantelligence on Jul 29, 2020

In part three of this eight-part series, we debunk Myth #3 "A UCaaS Provider is knowledgeable about outside products and apps compatible with their product."

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Tags: UCaaS, Video, Mitel

Myth #2: 8 Myths About Buying Direct from a UCaaS Provider

Posted by lantelligence on Jul 21, 2020

In part two of this eight-part series, we debunk Myth #2 "A UCaaS Provider has more experience with their product than their partners."

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Tags: UCaaS, Video, Mitel

8 Myths About Buying UCaaS Direct From a UCaaS Provider - Myth #1

Posted by lantelligence on Jul 15, 2020

In this eight-part series, we reveal the eight common myths about buying UCaaS directly from a UCaaS provider. 

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Tags: UCaaS, Video, Mitel

8x8 and Jive's Take on UCaaS For Local Government - Part 2

Posted by Chris Poupart on Jul 2, 2019

Municipalities and Local Governments Look to Jive and 8x8 For Voice and Contact Center Evolution

Legacy telephony and contact center solutions municipalities and local governments use today have minimal analytics capabilities, making it impossible to effectively monitor contact center performance and collect and action citizen feedback.
Neither can these legacy systems accommodate the needs of the modern, mobile workforce. Many municipal employees work remotely, and many would prefer to use their personal or mobile devices for work purposes.

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Tags: UCaaS, verticals

8x8 and Jive's Take on UCaaS For Local Government - Part 1

Posted by Chris Poupart on Jun 26, 2019

Local Governments Migrating To The Cloud To Meet The Needs Of Their Citizen Customers

The United States is experiencing unprecedented urbanization. According to the University of Michigan, about 82% of the U.S. population lives in urban areas, up from 64% in 1950. By 2050, that number is expected to surpass 90%. At the same time, the population is getting older. By 2035, the U.S. Census Bureau projects that 1 in 5 U.S. residents will be over 65, outnumbering those younger than 18 for the first time in history.

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Tags: UCaaS, verticals