Emergency Support Scenario

Posted by John Teeling on Dec 21, 2017

Mitel (ShoreTel) Phone System Redundancy During SoCal Wildfire Season

Emergency scenarios are one of those things that you plan for and never hope that you must execute against. It is why we build our solutions the way that we do and stay engaged with customers to understand their business and priorities.

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Tags: Business Continuity, Mitel

"Cryptolocker blocked my pbx"

Posted by Henry Roberts on Apr 3, 2017

There's never too much of data security 

We’re constantly talking about the importance of data protection. We are taking attempts on educating our customers on the personal level as well as spreading the word through our blog and social media. And though we’re happy with the results of our efforts, still we have seen a couple of incidents of Cryptolocker come into our Technical Assistance Center this year.

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Tags: Business Continuity

Fire gave no warning but offered lessons

Posted by lantelligence on Mar 1, 2017

“That was a lifesaver, getting our computer system and payroll off site”

The phone at Jim McIngvale’s desk rang about 8:30 Thursday night with a frantic call from a manager telling him the warehouse behind Gallery Furniture’s I-45 store was ablaze. 

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Tags: Business Continuity