Why a Cloud Voice Solution Can Make Your Company More Competitive?

Posted by Ken Zrobok on Feb 17, 2017

Something we think so little about...

The right Cloud solution will have a major impact on the performance of your organization and your ability to communicate, understand interactions and track the details of these interactions. 

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Tags: UCaaS

What is this new version of ShoreTel I heard about?  Is it right for me?

Posted by Henry Roberts on Feb 8, 2017

ShoreTel Connect

ShoreTel has released a new version of their software.  Instead of following the past naming sequence and calling it ShoreTel 15 they have named it ShoreTel Connect.  With Connect the ShoreTel cloud offering and the premise offering have a single code base.  This makes it possible to go from cloud to premise or even a hybrid configuration where some phones connect to the cloud while others are onsite while maintaining 4 digit extension dialing.

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Tags: UCaaS, Mitel

SD-WAN: Alternative Backup Internet Connection

Posted by Ken Zrobok on Jan 31, 2017

Software Defined Wide Area Networking

Software Defined Wide Area Networking or SD-WAN is new evolving technology that has resulted from the Software Defined Networking advancements in the last few years that were found mostly in Data Centers. SD-WAN uses software and cloud based services to help companies deliver a simplified delivery of services across the WAN.


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Tags: SD-WAN

Is the Cloud Right for Everyone’s Voice Communications?

Posted by Ken Zrobok on Dec 6, 2016

Cloud Voice Solutions Are Not New and Not For Everyone....

Cloud voice solutions have been around in one form or another since the 1990's (a.k.a. Centrex). The latest generation of Cloud Voice Solutions began to evolve approximately a decade ago.  With more effective and less expensive network availability, the options for these cloud solutions has grown rapidly.

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Tags: UCaaS

Don't Settle for Mediocre Partner Support

Posted by Ken Zrobok on Nov 8, 2016

There is a better alternative for your Mitel (ShoreTel) Support

  •  A support organization with 16 years of ShoreTel experience providing a pro-active support
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Tags: Mitel

Demystifying the Top 3 Concerns About Cloud Phone Solutions

Posted by Ken Zrobok on Oct 21, 2016

There are many reasons organizations are turning to cloud technology. It’s flexible, scalable, offers cost savings and has the mobile features to meet your business and employee demands. But what about your phone system? Are you tired of everyone telling you that you should move to the cloud and it’s easy? Well it’s not. And, it requires thought and consideration before making a business critical move.

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Tags: UCaaS

Three Ways Cloud Telephony Can Reduce Phone System Total Cost of Ownership (TCO)

Posted by Ken Zrobok on Oct 10, 2016

When It Comes to Cost of Ownership, Cloud Nails It

Cloud-based telephony adoption among businesses is growing, in part because companies are seeing reduced TCO after moving to Cloud.

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Tags: UCaaS

Is Your Phone System A Competitive Weapon

Posted by Ken Zrobok on Sep 26, 2016

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Tags: UCaaS

What Is Cloud Communication and What Do I Really Get From It?

Posted by Ken Zrobok on Sep 1, 2016

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Tags: UCaaS

Does Your Premise Phone System Hinder Business Growth?

Posted by Ken Zrobok on Aug 9, 2016

Here’s the good news. Technology now enables your workforce to be available anytime, anywhere and on nearly any device, which requires a business phone system with flexibility, mobility and scalability.

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Tags: UCaaS