Recent Posts

8x8 Voice for Microsoft Teams

Posted by lantelligence on Jul 10, 2020

A look at the most reliable enterprise telephony platform in the industry offered by 8x8.  

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Tags: Video, Mitel, How-to

Licensing Voice in Microsoft Teams (Part 2 of 3)

Posted by lantelligence on Jul 7, 2020

In part two of this three-part series, we review the pricing of adding voice to Microsoft Teams. 

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Tags: Video, Mitel, How-to

What Options are Available for Voice in Microsoft Teams? Part 1 of 3

Posted by lantelligence on Jun 21, 2020

Part one of a three-part series on What Options are Available for Adding Voice to Microsoft Teams. 

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Tags: Video, Mitel, How-to

Expert ShoreTel Premise Support is Still a Thing!

Posted by lantelligence on Jul 24, 2018

Digital transformation doesn't happen overnight

When Mitel acquired ShoreTel in 2017, they inherited not only a great premise solution but also a market-leading true multi-instance cloud solution. These solutions also shared a software platform, which made them unique in the market as they were the only solutions to allow customers to run a hybrid cloud solution with the same user experience. Additionally, Mitel had to take on board over 35,000 ShoreTel Premise customers and over 600 ShoreTel partners who provide technical support for those customers.

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Tags: UCaaS, Mitel

Detecting an Embedded OS Infected with Conficker On Patient Medical Monitoring Device

Posted by lantelligence on May 22, 2018

Healthcare Struggles To Protect Health Data 

5,579,438 patient records were breached in 2017, according to new data released on 23 of January 2018 in the Protenus Breach Barometer Report. Insider threats can remain undiscoverable for long periods of time. The Report states that "on average, it took 308 days for an organization to discover it had suffered a breach in 2017."

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Tags: Vigilant, Cyber Security, Insider

POS System Update With The Infected Code - Case Study 

Posted by lantelligence on Apr 5, 2018

Attack Attempt To A Large Dealership

“When someone uses third party software or devices like POS Systems, medical devices etc., they are at the mercy of the levels of security the vendors have built into them. Vigilant CyberDNA can give you visibility into remote devices without needing to have any agents installed on them."

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Tags: Vigilant, Cyber Security

Fire gave no warning but offered lessons

Posted by lantelligence on Mar 1, 2017

“That was a lifesaver, getting our computer system and payroll off site”

The phone at Jim McIngvale’s desk rang about 8:30 Thursday night with a frantic call from a manager telling him the warehouse behind Gallery Furniture’s I-45 store was ablaze. 

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Tags: Business Continuity

ShoreTel Mobility 6.0 Now Generally Available

Posted by lantelligence on Feb 4, 2013

ShoreTel is proud to announce that the ShoreTel Mobility 6.0 software release is Generally Available (GA) as of January 31, 2013.

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Tags: UCaaS

ShoreTel Mobility General Availability (GA3)

Posted by lantelligence on Jan 14, 2013

This bulletin is to inform ShoreTel field sales and partners that the ShoreTel Mobility software release is Generally Available as of January 7, 2013.

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Tags: Mitel

Persistent Call Recording with ShoreTel Call Recorder 3.0.0

Posted by lantelligence on Dec 15, 2012

Authored by: ShoreTel Advanced Applications

ShoreTel Advanced Applications is pleased to announce ShoreTel Call Recorder version 3.0.0 which offers new capabilities and enhancements, while continuing to support popular features.

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Tags: Mitel