Ken Zrobok

Ken Zrobok
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Recent Posts

Five Ways We Can Help You Boost Your Cloud Solution

Posted by Ken Zrobok on Mar 28, 2017

Cloud implementation process is more than Plug-&-Play

Despite the advertised simplicity of cloud voice, the technology does not come already integrated with your applications and configured to support your Contact Center requirements. It’s the behind-the-scenes evaluation of your system configuration and setup that makes cloud work the way it’s been proposed to work.

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Tags: UCaaS, CCaaS, Mitel

Concerns About Cloud Solutions Reliability and Functions

Posted by Ken Zrobok on Mar 14, 2017

Failures of the Pioneers

Similar to the early days of the first VoIP solutions deployments in the late 90’s, there have been public failures of high profile or large Cloud voice deployments.

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Tags: UCaaS

What Does It Take to Move Your Organization to the Cloud?

Posted by Ken Zrobok on Mar 13, 2017

This is where the real work starts

Although in many ways the deployment of a Cloud solution is less complex than that of a classic premise based voice solution, there are still many requirements to preparing your organization to provide a successful Cloud solution. 

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Tags: UCaaS

Top 3 Concerns About Cloud Phone Solutions

Posted by Ken Zrobok on Mar 10, 2017

Are they legitimate concerns of myths

There are many reasons organizations are turning to cloud technology. It’s flexible, scalable, offers cost savings and has the mobile features to meet your business and employee demands. But what about your phone system?

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Tags: UCaaS

How to Figure Out if the Cloud Telephony is a Good Fit For You

Posted by Ken Zrobok on Mar 9, 2017

Cloud Voice Solutions Are Not New...

Cloud voice solutions have been around in one form or another since the 1990's (a.k.a. Centrex). The latest generation of Cloud Voice Solutions began to evolve approximately a decade ago.  With more effective and less expensive network availability, the options for these cloud solutions has grown rapidly.

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Tags: UCaaS

Consider Your Phone System as A Competitive Advantage

Posted by Ken Zrobok on Mar 8, 2017

It is all about the data management

In an era of data utilization for strategy and planning, the right telephony solution is a key component that can tie together all the data that is entering and leaving your organization.

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Tags: UCaaS

How to Make Your Phone System Grow Along With Your Business

Posted by Ken Zrobok on Mar 7, 2017

Does your premise phone system hinder business growth?

Here’s the good news. Technology now enables your workforce to be available anytime, anywhere and on nearly any device, which requires a business phone system with flexibility, mobility and scalability.

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Tags: UCaaS

5 Reasons to Start Thinking About Cloud Communications

Posted by Ken Zrobok on Mar 6, 2017

What is Cloud Communications?

Cloud solutions have been the hot topic amongst most businesses for many years now. While initially viewed with some skepticism, this new business asset has revolutionized much of the way we handle communication, data, and scalability. But when it gets right down to it — what is the Cloud? What can you actually expect to get out of it?

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Tags: UCaaS

How To Find Out If You're A Fit For SD-WAN

Posted by Ken Zrobok on Feb 28, 2017

Evolution Of Software-Defined Networking

Software-Defined Wide Area Networking (SD-WAN) is evolving technology that has resulted from the Software Defined Networking advancements in the last few years that were found mostly in Data Centers. SD-WAN uses software and cloud-based services to help companies deliver a simplified delivery of services across the WAN.
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Tags: SD-WAN

Why a Cloud Voice Solution Can Make Your Company More Competitive?

Posted by Ken Zrobok on Feb 17, 2017

Something we think so little about...

The right Cloud solution will have a major impact on the performance of your organization and your ability to communicate, understand interactions and track the details of these interactions. 

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Tags: UCaaS