Chris Poupart

Chris Poupart
Chris Poupart is a networking and IT industry veteran. As a member of the Cisco Canada executive, he led the Canadian Services team, engaging the Cisco partner community to grow sales and drive customer satisfaction. Prior positions included national sales and channel roles with Cisco, Nortel, and Bay Networks. Now an independant B2B technology marketing consultant based in Toronto, Chris writes about technology solutions and how they have the power to transform businesses and the workplace.
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Recent Posts

UCaaS For The Manufacturing Industry

Posted by Chris Poupart on May 1, 2019

Manufacturing in Transition: How UCaaS Leaders RingCentral and 8x8 Are Taking On the Challenges of ‘Industry 4.0’

North American manufacturers face many challenges. According to Deloitte, the skills gap resulting from an aging workforce and a shortage of skilled labor may leave an estimated 2.4 million U.S. manufacturing jobs unfilled between 2018 and 2028, with a potential economic impact of $2.5 trillion.

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Tags: UCaaS, verticals

UCaaS for the Healthcare Industry

Posted by Chris Poupart on Mar 26, 2019

UCaaS leaders 8x8 and RingCentral address common technology themes in disparate U.S. and Canada Healthcare markets

The difference between the U.S. and Canadian healthcare systems seldom fails to provoke a lively discussion. 

In Canada, federal legislation mandates that every resident is entitled to basic healthcare, and the public sector finances about 91% of hospital expenditures and 99% of total physician services. In contrast, almost 28 million Americans do not have health insurance. And healthcare is more expensive in the U.S. — $11,916 per capita (16.9% of GDP) versus $5,782 in Canada (10.4% of GDP).

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Tags: UCaaS, verticals

UCaaS for the Financial Industry

Posted by Chris Poupart on Feb 7, 2019

Can Technology Leaders RingCentral, 8x8, and Mitel Meet The Challenge?

RingCentral, Mitel, and 8x8 are all heavyweight providers of UCaaS and contact center solutions. RingCentral made early 2019 headlines with its acquisition of contact center provider Connect First. Mitel is also on a roll, recently announcing 23% year-over-year growth in recurring clouds seats. And 8x8 just received the coveted TechTarget award for Cloud Communications solutions. But can these three technology leaders meet the many business challenges facing companies in the Financial Services industry?

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Tags: UCaaS, verticals

Best UCaaS Solutions For Retail

Posted by Chris Poupart on Jan 8, 2019

How do UCaaS Providers RingCentral, 8x8, and Jive stack up for retail customers?

RingCentral and 8X8 are both designated as ‘Leaders’ in the Gartner Group’s 2018 Magic Quadrant for Unified Communications as a Service (UCaaS), and both offer cost-effective voice solutions and proven collaboration solutions. Their competitor Jive is getting a lot of attention since its acquisition by LogMeIn in 2018. So how to retail organizations juggling cost-containment, building omnichannel capabilities, and transforming the customer experience choose a UCaaS solution?

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Tags: UCaaS, verticals