8 Myths About Buying UCaaS Direct From a UCaaS Provider - Myth #1

Posted by lantelligence on Jul 15, 2020

In this eight-part series, we reveal the eight common myths about buying UCaaS directly from a UCaaS provider. 

Selecting new UCaaS solution is
not a simple nor an easy decision.

The process requires evaluating all the options on the market, going through a validation process, creating a shortlist of several providers and then making the correct decision for your company. Would it not be simpler if you could have someone else, like an expert do your homework for you and then present the best options for your company?

A Master Solutions Provider works on your behalf to find that perfect solution. They can save you time and resources by removing the researching and evaluating time out of the equation. A Master Solutions Provider will work with multiple UCaaS providers to find the
best possible solution not only in price, but in the applications, features and integrations that matter most.

Below, we uncover Myth #1 of the eight myths about buying direct from a UCaaS Provider.


Myth #1

"A UCaaS Provider understands their solutions better than anyone else."

When it comes to their own solutions, UCaaS Provider have impeccable expertise. Often the challenge can be finding the right people with the right experience in these larger UCaaS Provider organizations. They pass down this knowledge to their Master Solutions Provider Partners in the form of certifications, extensive test systems and ongoing education. These partners can design, implement and support these solutions objectively without bias. They are trusted sources of information, with daily hands on experience with the solutions and all their applications.

Customers can have complete confidence with the expertise of their partners. This expertise not only
comes through certifications and teachings, but also through the hands-on experience you only get
by deploying and supporting solutions in hundreds of unique environments every


Find out the 7 remaining myths now and get access to our Myth-Debunking Checklist for the 8 Myths About Buying UCaaS Direct From a UCaaS Provider. 

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For more technical tips, click HERE. 


Tags: UCaaS, Video, Mitel