Adding Voice to Teams without Microsoft (Part 3)

Posted by lantelligence on Aug 4, 2020

In part three of this three-part series, we explain how you can add Voice to Teams without Microsoft.

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Tags: Video, Mitel, How-to

Myth #3: Debunking the 8 Myths About Buying Direct from a UCaaS Provider

Posted by lantelligence on Jul 29, 2020

In part three of this eight-part series, we debunk Myth #3 "A UCaaS Provider is knowledgeable about outside products and apps compatible with their product."

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Tags: UCaaS, Video, Mitel

Myth #2: 8 Myths About Buying Direct from a UCaaS Provider

Posted by lantelligence on Jul 21, 2020

In part two of this eight-part series, we debunk Myth #2 "A UCaaS Provider has more experience with their product than their partners."

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Tags: UCaaS, Video, Mitel

8 Myths About Buying UCaaS Direct From a UCaaS Provider - Myth #1

Posted by lantelligence on Jul 15, 2020

In this eight-part series, we reveal the eight common myths about buying UCaaS directly from a UCaaS provider. 

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Tags: UCaaS, Video, Mitel

8x8 Voice for Microsoft Teams

Posted by lantelligence on Jul 10, 2020

A look at the most reliable enterprise telephony platform in the industry offered by 8x8.  

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Tags: Video, Mitel, How-to

Licensing Voice in Microsoft Teams (Part 2 of 3)

Posted by lantelligence on Jul 7, 2020

In part two of this three-part series, we review the pricing of adding voice to Microsoft Teams. 

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Tags: Video, Mitel, How-to

What Options are Available for Voice in Microsoft Teams? Part 1 of 3

Posted by lantelligence on Jun 21, 2020

Part one of a three-part series on What Options are Available for Adding Voice to Microsoft Teams. 

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Tags: Video, Mitel, How-to

8x8 and Jive's Take on UCaaS For Local Government - Part 2

Posted by Chris Poupart on Jul 2, 2019

Municipalities and Local Governments Look to Jive and 8x8 For Voice and Contact Center Evolution

Legacy telephony and contact center solutions municipalities and local governments use today have minimal analytics capabilities, making it impossible to effectively monitor contact center performance and collect and action citizen feedback.
Neither can these legacy systems accommodate the needs of the modern, mobile workforce. Many municipal employees work remotely, and many would prefer to use their personal or mobile devices for work purposes.

Read Part 1

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Tags: UCaaS, verticals

8x8 and Jive's Take on UCaaS For Local Government - Part 1

Posted by Chris Poupart on Jun 26, 2019

Local Governments Migrating To The Cloud To Meet The Needs Of Their Citizen Customers

The United States is experiencing unprecedented urbanization. According to the University of Michigan, about 82% of the U.S. population lives in urban areas, up from 64% in 1950. By 2050, that number is expected to surpass 90%. At the same time, the population is getting older. By 2035, the U.S. Census Bureau projects that 1 in 5 U.S. residents will be over 65, outnumbering those younger than 18 for the first time in history.

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Tags: UCaaS, verticals

UCaaS For The Manufacturing Industry

Posted by Chris Poupart on May 1, 2019

Manufacturing in Transition: How UCaaS Leaders RingCentral and 8x8 Are Taking On the Challenges of ‘Industry 4.0’

North American manufacturers face many challenges. According to Deloitte, the skills gap resulting from an aging workforce and a shortage of skilled labor may leave an estimated 2.4 million U.S. manufacturing jobs unfilled between 2018 and 2028, with a potential economic impact of $2.5 trillion.

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Tags: UCaaS, verticals