How To Block A Nuisance Caller In Mitel Connect Client

Posted by Henry Roberts on Apr 3, 2018

Watch our new video tutorial how to block nuisance caller without going to a full nuisance call blocker application in Mitel Connect Client.

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Tags: How-to

How To Set Up DCOM Permissions

Posted by Henry Roberts on Mar 22, 2018

Watch our new video tutorial how to set DCOM permissions to avoid problems with Mitel system.

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Tags: How-to

Virtual Switch Deployment In Mitel Connect Director

Posted by Henry Roberts on Feb 20, 2018

New Look And Feel of Mitel (ShoreTel) Connect OS

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Tags: Video, Mitel, How-to

Mitel how to: statically assign 400-series desk phone

Posted by Henry Roberts on Feb 6, 2018

Step by step video instruction of how to assign 400-series Mitel (ShoreTel) desk phone

 

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Tags: Video, Mitel, How-to

Datto User Interface Overview

Posted by Ken Zrobok on Jan 24, 2018

 

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Tags: Video, How-to

How to Change the IP address in Mitel Connect

Posted by Henry Roberts on Dec 15, 2017

 The steps below outline the process for changing the HQ Server IP address on ShoreTel Connect.

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Tags: Mitel, How-to

Velocloud Administration and Status Interface Overview

Posted by Henry Roberts on Nov 9, 2017

In this video we are going to take a look at the Velocloud SD-WAN administration and status pages to see the information it can give us about our networks.

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Tags: SD-WAN, Video, VeloCloud, How-to

ShoreTel (Mitel) HQ recovery using Datto in less than 10 mins

Posted by Ken Zrobok on Nov 2, 2017

This video shows how you can bring back your ShoreTel (Mitel) HQ server on the same IP address via the Datto Business Continuity appliance. 

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Tags: Video, Datto, Mitel, How-to

Using Datto to Provide a Redundant HQ

Posted by Ken Zrobok on Nov 2, 2017

See in this video how a down ShoreTel (Mitel) HQ server can be restored to a second IP address and be working system in under 10 mins utilizing the Datto Business Continuity Appliance.

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Tags: Video, Datto, Mitel, How-to

ShoreTel & Microsoft Dynamics Integration

Posted by Henry Roberts on Oct 26, 2017

ShoreTel Integration Series

The ShoreTel CRM Client provides automatic lookup of the telephone numbers of calls made and received by the customer in their Microsoft Dynamics CRM data store and based on the results, can provide screen pop notification to allow CRM users to navigate to associated records at the click of a mouse.

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Tags: Mitel, How-to