Mitel shoretel Admin Training

Posted by Ken Zrobok on Nov 13, 2017
Ken Zrobok
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This Mitel (ShoreTel) Admin Training covers the following aspects:

  • Mitel (ShoreTel) phone system
    • Software Versions / Operating Systems
    • Physical vs Virtual servers
    • Physical vs Virtual Appliances
    • Trunking (SIP/PRI/Analog)
  • General Design and Architecture discussion
    • HQ servers – applications and limits
    • DVS vs HQ servers – how they differ
    • VSwitch – embedded voice mail switches
    • VirtualAppliances – why choose virtual appliances
  • How Mitel (ShoreTel) phones make calls
  • Troubleshooting Tools

Part 1

 

 

Part 2

 

 

Part 3

 

 

Tags: Video, Mitel