Adding a Re-occurring Conference in ShoreTel

Posted by Ken Zrobok on Aug 26, 2013

How to add a re-occurring conference in ShoreTel Conferencing

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Tags: Video, Mitel, How-to

File Based Music On Hold

Posted by Ken Zrobok on Aug 24, 2013

As of release 13.x on ShoreTel you can setup File Based Music on Hold. Check out the video

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Tags: Video, How-to

Unlocking Shoreware Director

Posted by Ken Zrobok on Aug 24, 2013

Ever locked yourself out of Director?

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Tags: Video, Mitel, How-to

Using ShoreTel Communicator to Setup a Conference

Posted by Ken Zrobok on Aug 24, 2013

 


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Tags: Video, Mitel, How-to

CHANGING SHORETEL SWITCH CONFIGURATION VIA SERIAL CABLE

Posted by Ken Zrobok on May 15, 2013

You connect a serial cable to your computer and start a terminal emulation program like Putty. The serial connection should be at 19200 and the rest of the settings you can leave at default.

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Tags: Mitel, How-to

Turning on ShoreTel ECC Dial Lists

Posted by Ken Zrobok on May 15, 2013

In order to ensure that the dial lists are active you need to ensure a couple of things:

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Tags: Mitel, How-to

Migrating ShoreTel ECC to New Platform with New IP Address

Posted by lantelligence on May 13, 2013

The customer was currently running ECC 7.0 on a windows 2003 server and wanted to migrate the server to a new IP address and a new VMware platform.

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Tags: Mitel, How-to

How to Setup French Users with DID’s on an English Trunk Group

Posted by Ken Zrobok on May 12, 2013

Current Scenario:

When a user that has been setup as a French language user receives a call on their DID, the voice mail will play the users message and then the following instructions will be in English not French.

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Tags: How-to

Migrating ShoreTel HQ/DVS to New Server with Existing IP Address

Posted by lantelligence on May 12, 2013

Migrating HQ/DVS to new Server Hardware With existing IP Address

This an application note on how to migrate an existing HQ server to a new hardware platform using the existing IP address.

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Tags: How-to

Migrating ShoreTel HQ

Posted by Ken Zrobok on May 12, 2013

Migrating ShoreTel HQ to new Server Hardware and New IP Address

This an application note on how to migrate an existing HQ server to a new hardware platform with a new IP address change

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Tags: Mitel, How-to