How to add a re-occurring conference in ShoreTel Conferencing
As of release 13.x on ShoreTel you can setup File Based Music on Hold. Check out the video
Ever locked yourself out of Director?
You connect a serial cable to your computer and start a terminal emulation program like Putty. The serial connection should be at 19200 and the rest of the settings you can leave at default.
The customer was currently running ECC 7.0 on a windows 2003 server and wanted to migrate the server to a new IP address and a new VMware platform.
When a user that has been setup as a French language user receives a call on their DID, the voice mail will play the users message and then the following instructions will be in English not French.
Migrating HQ/DVS to new Server Hardware With existing IP Address
This an application note on how to migrate an existing HQ server to a new hardware platform using the existing IP address.