CX Technology

#CXTuesday weekly digest # 7 - 1/16/2018

Posted on January 15, 2018 by lantelligence-admin

Welcome to #CXTuesday!

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#CXTuesday weekly digest # 6- 1/9/2018

Posted on January 08, 2018 by lantelligence-admin

Welcome to #CXTuesday!

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#CXTuesday weekly digest # 5 - 1/2/2018

Posted on January 01, 2018 by Yana Yermilova

Welcome to #CXTuesday!

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#CXTuesday weekly digest # 4 - 12/26/2017

Posted on December 25, 2017 by Yana Yermilova

Welcome to #CXTuesday!

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#CXTuesday weekly digest # 3 - 12/19/2017

Posted on December 18, 2017 by Yana Yermilova

Welcome to #CXTuesday!

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#CXTuesday weekly digest 12/12/2017

Posted on December 11, 2017 by Yana Yermilova

Welcome to #CXTuesday!

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The value of executive management in customer service

Posted on December 07, 2017 by John Teeling

By John Teeling

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#CXTuesday weekly digest 12/5/2017

Posted on December 05, 2017 by Yana Yermilova

Welcome to #CXTuesday!

We are happy to present you our weekly #CXTuesday Digest of the best articles available in the CX media environment: analytics, professional advice, best practices, industry

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Call Flow Design For a Better Customer Experience

Posted on June 29, 2017 by Henry Roberts

Your contact center call flow defines the customer's first impression with your company

Planning call flow is probably one of the most time-consuming processes within implementation and support

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The Cloud-Based Contact Center Solution that was made for the Enterprise

Posted on May 01, 2017 by Ken Zrobok

Not all Telephony Companies in the market get it right

With all the evolution and disruption in technology these days, telephony companies could have re-evaluated the design to leverage newer

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