Channel Blog

UCaaS a game-changer for Canadian Managed Service Providers

Posted on February 15, 2018 by Chris Poupart

It's time to pay attention to THE Canadian UCaaS market 

This three-part blog series explores the market dynamics that make selling UCaaS a compelling proposition for Canadian managed service


Tip of the Month January 2018

Posted on January 30, 2018 by Joe Schiavone


Researches regularly prove that 20-30% of new business is being generated from your existing customers. And it is probably the most repeated point in all possible sales and


"finger pointing" in the channel

Posted on January 11, 2018 by Joe Schiavone

UCASS Cost of sale for AN MSP

Read about Joe Schiavone’s view on the technical and economic aspects of VoIP/UCaaS deals, about ‘’finger pointing” in the industry and the ideal scenario for MSPs


Spiff vs CLV in the channel

Posted on December 05, 2017 by Peter Radizeski

Customer Lifetime Value is better for your business than 3X SPIFF

By Peter Radizeski

Why do customers leave? 68% leave due to poor customer service. The next 14% leave because they are


MSP’s Grow New Stream Of Recurring Revenue with Cloud Communications

Posted on November 07, 2017 by Ken Zrobok

In this webinar Marty Tracey helps Channel Partners explore how they can exploit growing Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) market and create a


LANtelligence at ChannelNext west 2017

Posted on November 07, 2017 by Ken Zrobok

On 17 October 2017, during ChannelNEXT West conference in Alberta, Canada Martin Tracey, CEO of LANtelligence gave an interview to Julian Lee, President of TechnoPlanet.


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