UCASS Blog

Session Border Controller in ShoreTel

Posted on July 20, 2017 by Henry Roberts

Why a Session Border Controller is so important for  SIP trunking with shoretel... 

The Session Border Controller (SBC) is an important part of the VOIP implementation and is a must have for

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Is your network ready for a UCaaS Solution?

Posted on June 30, 2017 by Henry Roberts

How to prepare your network for a new VOIP system

When implementing a VOIP phone system you must take the network into account to ensure a successful implementation. Phone calls will be riding

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Cloud Phones for non-permanent Location

Posted on June 06, 2017 by Henry Roberts

Case Study

Some industries and situations are at times required to setup temporary locations (1-3 years) for staff or contractors or other unique requirements. Recently we had the need to

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"Cryptolocker blocked my pbx"

Posted on April 03, 2017 by Henry Roberts

There's never too much of data security 

We’re constantly talking about the importance of data protection. We are taking attempts on educating our customers on the personal level as well as

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Five Ways We Can Help You Boost Your Cloud Solution

Posted on March 28, 2017 by Ken Zrobok

Cloud implementation process is more than Plug-&-Play

Despite the advertised simplicity of cloud voice, the technology does not come already integrated with your applications and configured to

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Concerns about Cloud solutions reliability and functions

Posted on March 14, 2017 by Ken Zrobok

FAILURES OF THE PIONEERS

Similar to the early days of the first VoIP solutions deployments in the late 90’s, there have been public failures of high profile or large Cloud voice deployments.

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Case study: First day benefits of using SD-WAN

Posted on March 13, 2017 by Henry Roberts

When something you implement shows an immediate result

A valued customer of ours has been experiencing poor network performance causing issues, like: 

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What does it take to move your organization to the Cloud?

Posted on March 13, 2017 by Ken Zrobok

This is where the real work starts

Although in many ways the deployment of a Cloud solution is less complex than that of a classic premise based voice solution, there are still many requirements

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Top 3 Concerns about Cloud Phone Solutions

Posted on March 10, 2017 by Ken Zrobok

Are they legitimate concerns of myths

There are many reasons organizations are turning to cloud technology. It’s flexible, scalable, offers cost savings and has the mobile features to meet your

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How to figure out if the cloud telephony is a good fit for you

Posted on March 09, 2017 by Ken Zrobok

Cloud Voice Solutions Are Not New...

Cloud voice solutions have been around in one form or another since the 1990's (a.k.a. Centrex). The latest generation of Cloud Voice Solutions began to

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