Concerns about Cloud solutions reliability and functions

Posted on March 14, 2017 by Ken Zrobok


Similar to the early days of the first VoIP solutions deployments in the late 90’s, there have been public failures of high profile or large Cloud voice deployments.


Case study: First day benefits of using SD-WAN

Posted on March 13, 2017 by David Border

When something you implement shows an immediate result

A valued customer of ours has been experiencing poor network performance causing issues, like: 


What does it take to move your organization to the Cloud?

Posted on March 13, 2017 by Ken Zrobok

This is where the real work starts

Although in many ways the deployment of a Cloud solution is less complex than that of a classic premise based voice solution, there are still many requirements


How to: The new ShoreTel for SalesForce integration

Posted on March 10, 2017 by Henry Roberts

ShoreTel for Salesforce

Salesforce has discontinued the old CTI toolkit and transitioned to the Salesforce Open CTI alternative. What this means for ShoreTel users is the old-style adapter that


Top 3 Concerns about Cloud Phone Solutions

Posted on March 10, 2017 by Ken Zrobok

Are they legitimate concerns of myths

There are many reasons organizations are turning to cloud technology. It’s flexible, scalable, offers cost savings and has the mobile features to meet your


How to figure out if the cloud telephony is a good fit for you

Posted on March 09, 2017 by Ken Zrobok

Cloud Voice Solutions Are Not New...

Cloud voice solutions have been around in one form or another since the 1990's (a.k.a. Centrex). The latest generation of Cloud Voice Solutions began to


Consider Your Phone System as A Competitive Advantage

Posted on March 08, 2017 by Zrobok Kenneth

It is all about the data management

In an era of data utilization for strategy and planning, the right telephony solution is a key component that can tie together all the data that is entering


How to Make Your Phone System Grow Along With Your Business

Posted on March 07, 2017 by Zrobok Kenneth

Does your premise phone system hinder business growth?

Here’s the good news. Technology now enables your workforce to be available anytime, anywhere and on nearly any device, which requires a


5 Reasons to Start Thinking About Cloud Communications

Posted on March 06, 2017 by Ken Zrobok



ShoreTel Connect on Amazon Workspace

Posted on March 03, 2017 by Ken Zrobok

This video shows the deployment and use of ShoreTel Connect Client and the Connect Contact Center on an Amazon Workspace client.

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